Declan Furlong – Retired Business Professional

Dr. Niamh Sheridan – Togher Family Centre

Patrick Durcan Testimonial – February 2023

Miriam Holt – Womens Collective Ireland

Dr. Andre Kenneally – UCC

William Burke – Deputy Principal

Avril O’Keeffe – Head of HR Services – Simplify HR

Helen Morley – HR Practitioner – Bon Secours Health System Ireland

Tony Shone – Director – Invisio Ltd

Paul O’Connor – Senior HR Consultant & Mediator

November 2021 Participants describe their path to becoming a mediator and their training experience

Corina Catterson Flynn – Project Manager, Donegal Parent & Family Support Service

Paul Lenehan – Solicitor, Lenehan Legal

Neasa Cosgrave – School Principal

Orla Jackson – Deputy School Principal

Catherine O’Donohoe – TUSLA

Seamus Devine – Accountant

Paul Clegg – Executive Manager, Dublin City Council

Tomás MacUileagóid – Teacher

“Very engaging, enjoyed working with a diverse group. The tutors were excellent, and the course was challenging and made me step outside my comfort zone. There was a perfect balance between practical and theoretical work.”

“10/10, Excellent, very interactive, informative, respectful and fun. I did another course online, in comparison to this one, it did not fare too well online. They wouldn’t do any practical work online, I felt this wasn’t good enough and we said so in our elevation. I think this helped me see, how well the mediation course was delivered, we were practising mediation skills within the first two hours and that it can be done online, well done.”

“Very engaging, quite impressive in fact given remote delivery and nature of the content. My concentration never wandered and I didn’t want to miss a minute.”

“The course is engaging, provoking and enjoyable in its approach to teaching participants a new skill.”

“Well worth it even if the person never wanted to act as a Mediator. There’s conflict everywhere, so it benefits a broad range of professionals in their working life.”
“The course was interesting. It really met my expectations. The content was rich and the trainers excellent, competent. I learnt a lot and consolidated my knowledge in mediation.”
“Fantastic-great learning experience about Mediation. The amount of real-life role-plays coupled with the course leader’s expert subject matter on the topic made it very enjoyable.”

“I found the course to be an interesting and most rewarding experience. I would give it a 10/10”

“Thought the course was brilliant, the great dynamic between Luke and William that brought all the participants together, starting the practice seasons from the second day allowed everyone to get to know one and other. The small tips are given throughout the course in terms of language and the use of certain phrases and wording when reframing or asking questions was both helpful but also changed the way I thought about the use of certain words and the tone in which we speak.”

“The course was absolutely fantastic: there was a lot of material covered, but it was also very practice-oriented, which is key in preparing participants for actual mediation work. The trainers were all highly skilled, knowledgeable experts of their fields and were all keen on helping participants to maximise their learning experience. The atmosphere was warm, relaxed but disciplined throughout. Overall, it was a great experience which I would highly recommend to anyone who wishes to gain basic knowledge on international mediation.”

International testimonials

Trine Christensen – Nansen Center for Peace and Dialogue

Thomas Nahimana – Qualified Mediator

Eddy Hartog – European Commission

Pascale Dahrouj – CEO & Founder

Valentina Filippetto – Law Society of Ireland

Birima Fall – African Development Bank

More testimonials

“I’ve absolutely loved it, it’s been informative and encompasses a lot of knowledge and facts but remained interesting and held my attention all the way throughout. I can honestly say that the course has altered my way of thinking and speaking to others.”

“If it is what someone is thinking of doing, I would encourage them to follow the course. It is a very relaxed environment created by the training team, very encouraging and with great guidance on how to home in on new skills taught in the 60 hours. It sounds like a long training course but time flies, because it is enjoyable and because you meet new and likeminded people with an interest in mediation”

“The course was really hands-on, I felt supported at every stage of the course, we were given time to air our concerns, discuss them with the group. Luke and William are excellent course leaders, they really made everyone feel at ease and the course content was engaging and interesting.”

Excellent, great presenters. Huge value from the little, but important tips and techniques”

“This course is excellent for professionals looking to add a new skillset. The course was well structured and comprehensive. The practical aspects, in particular, the role plays helped me as a participant gain confidence in a variety of mediation scenarios. This course provides a great foundation for anyone looking to embark on a career in mediation. The course is insightful and is very relevant to the area in which I hope to work.”

“Excellent course. I started the course thinking I knew about mediation having attended mediations previously, but the reality was very different. There is so much to learn.”

“Luke and William structured the course in a well thought out manner and the role plays were a fantastic opportunity to learn on the job.”

“Disregard everything you’ve heard about mediation. Go into the course with an open mind and be ready to be enlightened. Mediation is a behavioural science in many ways, and it is a complex process and even if you never intend on mediating a dispute, the skill of a mediator in every day life is hugely beneficial.”

This is an essential life skill, even if you don’t want to formally practice as a mediator.

“I would recommend it without hesitation. Even if you don’t want to practice as a mediator in a formal setting, the skillset you practice during the course and become familiar with, has multiple applications in all areas of life experience.”

“I would recommend this course to anyone who wants to make this their job. I was able to grow in technique and experience from the first day to the final assessment in a very genuine way. You can really understand what is important and essential in mediation. Also, I am Italian and there has never been a moment that I felt inferior with the English language. Thanks to Luke and William, but also to all the participants.”

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