MFI Privacy Policy

Privacy Policy Statement

This privacy policy explains how we collect and use any personal information we collect about you when you use this website.

Information We Collect

In the course of using this site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, and information on your use of and activities at our site that may be connected with you (“Personal Information”).

Personal Information that we collect may include but is not limited to, your name, phone number and email address. When you visit the site, our servers automatically record information that your browser sends whenever you visit a website.

This information may include but is not limited to, your computer’s Internet Protocol address, browser type, the web page you were visiting before you came to our site and information you search for on our Site.

Like many websites, we may also use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may use “persistent cookies” to save your registration ID and login password for future logins to the Site; and we use “session ID cookies” to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage and web traffic routing on the Site.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our services.

How Is The Information Used?

When you visit the website a record of the visit is made to determine who visits the website and the parts of the website which are used the most. We use the data collected in an anonymous way to update and refine areas of the site.

We will not disclose your personal information to any third party or use it for any other purpose which is not related to the listed purposes without your consent unless otherwise required under the laws of the Republic of Ireland.

If you would like to stop receiving information from our site, you may email and request this and we will take your email address of the database.
If you subscribe to our newsletter, your contact information (email address) is used to send it to you. On occasion, we make special offers to newsletter subscribers. However, all recipients of the newsletter may opt-out of receiving future newsletters when so desired, and are given an opportunity to opt out of these emails at any time at the bottom of each newsletter.

If you book a training course through this website, we use the information to communicate with you about the course and may use your email address to communicate about future relevant courses also

Data Disclosure

If you are a participant on the MII Certified Mediator programme or similar, Mediation Foundation of Ireland will according to the requirements of the Mediation Institute of Ireland’s accrediting process disclose your video recordings to our external assessors for them to pass/fail your submission. We may also be required from time to time to disclose information to the MII (Mediation Institute of Ireland – see for their guidelines). Otherwise, we will not disclose your information to third parties.

Access To Information

You have the right to see what information that we hold about you. Simply make a request to us by email and we will provide that information to you within 30 days. In the event that we are hacked and your data is stolen, we will immediately inform you and the Data Protection Commission.


You may contact us by emailing [email protected], if you have any questions or concerns in relation to your information or if you would like it updated or deleted.


We take all reasonable measures to protect and secure the information you provide to us, we take all security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness and we review these measures regularly.


Our website, uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. Click here to read about how we use cookies.

The MFI Team. (Last updated 24th July 2022)